Privacy Policy

Ueno Snoring Clinic (hereinafter referred to as “the Clinic”) considers the appropriate protection of patients’ personal information to be an important responsibility.
This page explains the purposes of use, management system, and patient rights regarding the personal information handled by the Clinic.

1. Definition of Personal Information

In this policy, “personal information” refers to information that can identify a specific individual, such as name, address, phone number, and email address, as well as symptoms and medical treatment details.

2. Purpose of Use of Personal Information

The Clinic utilizes personal information within the scope necessary for the following purposes:

1. To provide medical examinations/treatments and improve medical services.
2. To respond to and communicate regarding reservations and inquiries.
3. For accounting and related administrative tasks.
4. For analysis aimed at medical safety and service improvement, and for internal education.
5. For reporting and procedures based on laws and regulations.
6. To provide information within the scope for which the patient has given consent.

* If personal information is to be used for purposes other than those listed above, we will inform the patient in advance and obtain their consent.

3. Management and Protection of Personal Information

The Clinic takes the following safety management measures to properly manage patients’ personal information:

• Appropriate measures to prevent unauthorized access, loss, destruction, alteration, or leakage.
• Education and supervision of staff who handle personal information.
• A management system where only the minimum required staff can access the information.
• Technical measures such as password management and communication encryption.

Patients’ personal information will not be provided to third parties without consent, except when required by law.

4. Provision of Personal Information to Third Parties

The Clinic will not provide personal information to third parties except in the following cases:

• When the patient’s prior consent has been obtained.
• When provision is required based on laws and regulations.
• When it is difficult to obtain consent but necessary to protect life, body, or property.
• When outsourcing operations to contractors (medical loan companies, testing institutions, etc.).

* In such cases, we will sign appropriate contracts and ensure thorough safety management.

5. Outsourcing of Personal Information

Part of the operations may be outsourced to external entities such as medical loan companies, testing companies, and reservation systems.
We sign personal information protection agreements with these outsourcing partners and supervise them to ensure appropriate management.

6. Handling of Reservation and Inquiry Forms

Information submitted through the Clinic’s forms will be used for responding to inquiries and managing reservations, and will not be used for any other purpose.
Data is encrypted and transmitted via SSL communication when submitting forms.

7. Use of Cookies

The Clinic’s website may use cookies for the following purposes:

• Access analysis (Google Analytics, etc.)
• Collection of browsing data for site improvement

The collected data does not include information that identifies individuals.
If you do not wish to use cookies, you can disable them through your browser settings.

8. Disclosure, Correction, and Deletion of Personal Information

When a request is made by the patient for the following, we will respond based on laws and regulations:

• Disclosure of your own personal information.
• Correction, addition, or deletion of content.
• Suspension of use or suspension of provision to third parties.

If you wish to make such a request, please contact the Clinic.

9. Revision of Policy

The contents of this policy may be revised as necessary due to changes in laws or services.
Revised content will be promptly published on this website.

10. Contact Information

For questions or consultations regarding the handling of personal information, please contact the following:

Ueno Snoring Clinic
5F Ueno Silk Bldg., 4-8-8 Ueno, Taito-ku, Tokyo 110-0005
TEL: 0120-899-930
Reception Hours: 10:00–19:00